Refund policy

Return and Refund Policy

We want you to be happy with what you bought. If you are not, we accept returns within 30 days of the delivery date.

What can be returned

• Items must be unworn, unwashed, and free of stains, odors, or damage.
• Original tags must still be attached.
• Items must be returned in their original packaging.

How to start a return

Email bradraizner@gmail.com with your order number and the reason for the return. We reply within 1-2 business days with return instructions and the return address. Please contact us before sending anything back, as returns received without prior authorization may not be processed.

Refunds

Once your return arrives and passes inspection, we issue a refund to your original payment method within 5-10 business days, and email you to confirm. Depending on your bank or card issuer, it can take a further 3-5 business days for the money to appear on your statement.

Return shipping costs

You are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable. We recommend a trackable shipping method, since we cannot refund a return that never reaches us.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or not what you ordered, email bradraizner@gmail.com within 7 days of delivery with your order number and photos of the problem. We will send a replacement or issue a full refund including shipping, at no cost to you.

Exchanges

The fastest way to get a different size is to return the original item for a refund and place a new order.

Cancellations

Orders can be cancelled any time before they ship. Email us as soon as possible and we will cancel and refund the order if it has not yet been dispatched.

Questions

Email bradraizner@gmail.com.